Shipping Policy/Processing Time/Refund Policy

How long is processing time?

Each set is hand made by me only. I take my time making these sets to be sure they are of great quality.

Processing time is how long it takes for your order to be completed. Made to order& custom press on sets will take 7-15 business days. Processing days are MONDAY - FRIDAY excluding Holidays. Ready to ship sets will ship in 1-3 business days.

How long will shipping take?

Shipping is done via USPS. Once order (made to order)  is completed shipping normally takes 2-5 days. I will not be responsible for any delays with the shipping carrier. 

Can I rush my order?

Yes, before adding to cart you have the option to click yes or no for rush order. Cost is $22 for 2 sets max. The order will be completed & shipped with 1-3 business days guaranteed. If you purchase a Ready to ship set with this it will all ship at the same time. RUSH ORDER DOES NOT SPEED UP THE SHIPPING PROCESS!!

What happens if I receive a damaged package or don't receive my package at all?

If you receive a damaged package or your package is lost please reach out to me via email or text with your name, order #, & a picture. I will assist you with filing a claim with postal carrier. 

 

THERE MAY BE INCREASES IN PROCESSING TIME WITH ORDER VOLUME INCREASES!

 

LUXE PRESS LAB WILL NOT ACCEPT RETURNS OR DO REFUNDS!!!!!!!!!

 **DUE TO SANITATION I WILL NOT ACCEPT ANY RETURNS/EXCHANGES OR ALLOW ANY REFUNDS UNLESS THERE IS AN ERROR ON MY BEHALF. I WILL ALSO NOT BE RESPONSIBLE FOR INCORRECT SIZING. (Please order a sizing card or refer to the sizing guide if you do not know your nail bed sizes)